Restaurant Assistant Manager

Job DescriptionJob Description
A&W Restaurants
in Terrace, BC, is looking for a permanent full-time
Assistant Manager
to start immediately.
Compensation Starting:$47,750
, depending upon experience and/or completion of in-house training.
Hours Per Week:
40
Language:
English
Education:
Secondary School Certificate or equivalent
Experience:
5 years experience in Restaurant Management within the previous 10 years.
Benefits
Benefits
include an optional, employee‑contributed single or family Medical and Dental Benefit plan comprising Pharmaceuticals, Hospital Care, Paramedical Services, Medical Equipment, Travel Coverage, Vision Care, Basic and Optional Life Insurance, and AD&D, along with an optional, employee‑contributed Group RRSP.
The McMurray Group
owns and operates A&W Restaurants across Western Canada. We are committed to creating a positive, people-centered workplace built on respect, teamwork, and open communication. We recognize and celebrate the efforts and achievements of our team members, and we strive to provide an environment where everyone can learn, grow, and succeed.
Role
The Assistant Manager works with the Manager to supervise overall shift and daily operations. This includes operating the restaurant according to A&W Standards, WorkSafeBC, and health/employment regulations, and ensuring smooth operations during the Manager’s absence.
The Assistant Manager supports full restaurant operations, guest experience, financial performance, and team development. Responsibilities align with NOC 60030, including planning, organizing, directing, controlling, and evaluating operations; supervising and training staff; and ensuring adherence to food safety and health standards.
Responsibilities
Operations
Support the Manager in balancing food quality, speed of service, guest satisfaction, and cost control.
Assist in reviewing weekly P&L statements and managing food, labour, and operational costs.
Maintain A&W operational standards and participate in reviews and improvement initiatives.
Ensure compliance with WorkSafeBC, public health, and ESA requirements.
Assist with staff scheduling and oversee shift deployment.
Support maintenance of equipment and facility systems, and coordinate repairs.
Promote team engagement and a positive workplace climate.
Ensure compliance with sanitation, hygiene, and food-handling practices.
Human Resources
Recruit and train hourly staff; support supervisory hiring.
Address performance issues and participate in discipline as needed.
Mentor staff for future leadership roles.
Lead team meetings when delegated and support communication.
Ensure payroll and scheduling compliance with provincial standards.
Promote a safe and motivating work environment.
Document and report critical incidents.
Assist with Health & Safety meetings and follow‑up on corrective actions.
Maintain knowledge of HR policies and enforce them consistently.
Financial
Assist with daily, weekly, and period-end accounting tasks.
Support inventory control, ordering, waste tracking, and cost management.
Apply cash, food, and labour cost control practices.
Help achieve profitability through cost control and efficiency.
Support accurate sales forecasting and strategies to meet targets.
Monitor revenues and support adjustments when necessary.
Customer Service
Maintain high standards of cleanliness, sanitation, and food safety.
Ensure high‑quality guest service through effective staff positioning.
Assist with local store marketing activities.
Address guest concerns using the service recovery program.
Ensure team appearance and conduct meet A&W standards.
Monitor guest satisfaction metrics and support improvements.
Resolve customer issues and ensure compliance with health and safety rules.
Qualifications & Requirements
Strong interpersonal and leadership skills with supervisory experience.
Proficiency in all restaurant operational positions.
Knowledge of Restaurant Operating Systems and Standards.
Interest in developing and supporting team members.
Ability to perform basic accounting and administrative duties.
FOODSAFE Level 1 required; Level 2 preferred.
Basic or Intermediate First Aid certification.
High school diploma or equivalent; hospitality training preferred.
Proficiency with POS systems, Windows 11, and MS365 Business.
Competencies
Leadership & People Development
Operational Expertise
Financial Insight
Customer Focus
Decision-Making
Communication Skills
Problem-Solving
Working Conditions
Fast-paced food service environment.
Standing for extended periods; occasional lifting up to 25 lbs.
Repetitive motion and lateral stepping.
Flexible availability including evenings, weekends, holidays.
Responsible for full restaurant oversight during operating hours.
Job Posted: March 27, 2025
How To Apply:
Please ensure that you provide a current and relevant resume, including pertinent work experience and references.
If you are not currently authorized to work in Canada, we will not consider your application.
We strongly encourage candidates to apply through the available links for priority processing.
Only
if the link is not working, you may apply with your resume:
By mail: Recruitment - A&W McMurray Group, 2739 30th St., Vernon, BC, V1T 5C6
Through our Career Page: https://mcmurraygroupofcompanies.applytojob.com
In person at the location
If you are viewing this ad, the position has
not
been filled. Only qualified applicants will be contacted for assessments and interviews.
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