Business Systems Analyst
Equest
Adzuna API
Full Time
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Maximus Canada is hiring a Business Systems Analyst to support our Contact Centre as a Service (CCaaS) and AI-driven digital transformation initiatives. This role connects business needs with cloud-based technology solutions, helping design and optimize omnichannel contact centre environments using platforms like Genesys Cloud CX, automation tools, and AI capabilities. This is a great opportunity for someone with experience in business analysis, CCaaS, or AI-powered customer experience looking …