Installation Manager

Job DescriptionJob DescriptionJob Summary
Reporting to the Director of Operations (Retail), the Installation Manager is responsible for overseeing daily installation operations, supporting and developing crews, and ensuring projects are completed safely, efficiently, and to the highest quality standards.
This is not a desk-only management role. We are looking for a hands-on leader who believes in leading from the front. The right candidate will regularly step onto job sites, assist crews when needed, and maintain a strong understanding of the work by staying active in the field.
If you take pride in building strong teams, solving problems in real time, and aren’t afraid to pick up the tools when the team needs support, we want to hear from you.
Why join our growing team:
https://youtu.be/SfZP2OJEfqw
What's in it for you
$85,000 Salary
Benefits plan after 6-month probation
Gas Card
Vehicle Allowance
Opportunity to lead a growing installation team
A culture that values hard work, accountability, and hands-on leadership
Key ResponsibilitiesTeam Leadership
Lead, mentor, and develop installation crews across all lines of business
Foster a team culture built on accountability, safety, and craftsmanship
Support crews on-site when needed to ensure projects stay on track
Hands-On Field Support
Step in to assist with installations when workloads demand it
Troubleshoot job site challenges alongside your crews
Maintain credibility with the team by staying connected to the work
Operations Management
Prepare daily materials and supplies for installers
Review daily reports and prioritize backlogs and service calls
Manage rechecks and completed jobs, updating i360 accordingly
Monitor quality control and implement corrective action when required
Process & Performance
Develop and implement operational policies and procedures to improve efficiency
Identify operational challenges and implement practical solutions
Oversee operational budgets, control costs, and optimize resource allocation
Work closely with Operations and Finance on reporting and forecasting
Collaborate with other location managers and the Customer Care team
Administrative Oversight
Ensure receivables are reviewed and collected
Present insights and recommendations to senior management
Other duties as required.
Skills & Experience
3+ years of leadership or supervisory experience
Comfortable working in the field and assisting with installations
Window and Door experience a must
Experience in construction, installation, or a skilled trade is an asset
Strong problem-solving and decision-making abilities
Excellent leadership, communication, and interpersonal skills
Strong customer service mindset
Proficiency with computers and ability to learn new software
Knowledge of industry regulations, best practices, and health & safety
Experience with Surecommand is an asset
Working Conditions
Full-time position
Combination of office, warehouse, and field work
Travel is Required
Lifestyle Home Products values diversity, collaboration and respect for each other. We are looking for qualified candidates who share our values and willingly contribute to discussions and sharing of ideas and perspectives within a supportive environment. We are also committed to a barrier free recruitment and selection process. If you require any accommodations at any point during the application and hiring process, please contact hr@lifestylehp.ca with your accommodation needs. Any information received relating to accommodation will be addressed confidentially. Lifestyle Home Products utilizes AI in its screening process. Only successful candidates will be contacted but we thank all those who apply.
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